Privacy Policy
Vedra Therapies
Last updated: 15 October 2026
At Vedra Therapies, your privacy and confidentiality are extremely important to us.
Whether you're visiting for a holistic treatment, completing a Health & Wellness Consultation, undertaking a wellness test or simply getting in touch, we are committed to treating your personal information with care, respect and confidentiality.
This Privacy Policy explains what information we collect, why we collect it, how it is used, how we protect it and your rights under UK data protection law.
1. Who We Are
Vedra Therapies provides holistic therapies, personalised wellness consultations and cellular health testing.
Vedra Therapies is the data controller responsible for the personal information collected through our business.
Vedra Therapies
8 Baronscourt Mews
Carryduff, Belfast
BT8 8RQ
Email: mairead@vedratherapies.com
Telephone: 07879 426181
Website: www.vedratherapies.com
If you have any questions about how your personal information is handled, please contact us using the details above.
2. Information We Collect
The information we collect depends on the services you enquire about or receive.
This may include:
Personal and contact information
Name, date of birth and contact details
Address and emergency contact information, where appropriate
Appointment, booking and payment information
Communications and enquiries
Health and wellbeing information
Relevant medical history and existing health conditions
Medications, supplements and allergies
Symptoms, previous treatments and health concerns
Lifestyle information, including nutrition, sleep, exercise and stress
Menstrual, hormonal and reproductive health information, where relevant
Health goals and consultation notes
Wellness test results and related nutritional information
Health information is classified as special category personal data under UK GDPR and receives additional protection.
3. Why We Collect Your Information
Your information helps us provide a safe, professional and personalised service.
We use it to:
Respond to enquiries and arrange appointments
Prepare for consultations and treatments
Understand your health history, concerns and wellbeing goals
Identify relevant treatment precautions or contraindications
Tailor holistic treatments and wellbeing recommendations
Arrange wellness testing and discuss your results
Monitor progress and maintain accurate client records
Process payments and maintain business records
Meet applicable legal, professional and insurance obligations
We aim to collect only information that is relevant and necessary for these purposes.
4. Health & Wellness Consultations
Our Health & Wellness Consultation questionnaire allows us to understand your current health, lifestyle and personal wellbeing priorities before your appointment.
Some questions involve sensitive personal information. This information helps us consider your individual circumstances and provide appropriate support.
You may discuss any question you feel uncomfortable answering directly with us.
Completed online questionnaires are submitted to Vedra Therapies by email and handled confidentially.
Consultation information is accessed only by the business owner within Vedra Therapies and is never used for marketing purposes.
5. Cellular Health and Wellness Testing
Vedra Therapies offers personalised wellness testing, including tests relating to nutritional and metabolic health.
Where you choose to undertake testing, relevant personal information may be shared with the testing provider or laboratory responsible for processing your sample and producing your results.
This may include identifying details, sample identifiers and information necessary to provide the testing service.
Where testing is provided through an external company, including Zinzino and its associated laboratories, that company may also process information under its own privacy arrangements.
We may receive and review your test results as part of your consultation and ongoing wellbeing support.
We do not share individual health test results with employers or unrelated third parties unless there is an appropriate legal basis to do so.
6. Our Legal Basis for Using Your Information
Under UK GDPR, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract: Where information is necessary to arrange and provide services you have requested.
Legal obligation: Where information must be retained or processed to comply with applicable laws.
Legitimate interests: Where processing is necessary for the appropriate administration, security and operation of our business, provided your rights and interests are respected.
Consent: Where we ask for your permission for a specific purpose.
Sensitive Health Information
Health information receives additional protection under UK GDPR.
For health information collected through our Health & Wellness Consultation questionnaire, we seek your explicit consent to collect, store and use that information for the purposes of preparing for and providing consultations, holistic treatments and personalised wellbeing support.
Where another lawful basis or special category condition applies to a particular processing activity, we will comply with the relevant legal requirements.
You may withdraw consent by contacting us. Withdrawal does not affect processing already carried out lawfully, and certain records may need to be retained where another legal basis or obligation applies.
7. How We Store and Protect Your Information
We take appropriate steps to protect your personal information from unauthorised access, loss, misuse or disclosure.
Paper records: Consultation and treatment records held in paper format are stored securely in locked filing cabinets.
Electronic submissions: Online consultation questionnaires are received by email and handled confidentially. Electronic information may also be processed by our website and email service providers.
Access: Within Vedra Therapies, client consultation information is accessed only by the business owner.
We take particular care when handling medical histories, consultation notes and wellness test results.
8. Sharing Your Information
We respect your confidentiality and do not sell your personal information.
Within Vedra Therapies, only the business owner receives and accesses your consultation information.
However, certain external service providers may process personal information where necessary to operate our business or provide services you have requested.
These may include:
Squarespace, which hosts our website and online forms
Our email service provider
Appointment booking and payment providers, where used
Wellness testing providers and laboratories, where you have chosen to undertake testing
Professional advisers or insurers, where necessary
Public authorities where disclosure is legally required
We only share information where there is an appropriate reason and legal basis.
We do not share medical histories, consultation notes or individual wellness test results with employers as part of workplace wellness programmes.
9. International Data Transfers
Some technology platforms and testing providers may process or store personal information outside the United Kingdom.
Where international transfers take place, we take steps to ensure they are permitted under UK data protection law and that appropriate safeguards are in place where required.
10. How Long We Keep Your Information
Client consultation and treatment records are generally retained for 10 years following the client's last appointment, in accordance with our record retention arrangements and professional and insurance considerations.
Records relating to children and young people may be retained for longer where required by applicable legal, professional or insurance obligations.
Paper consultation and treatment records are stored securely in locked filing cabinets, with access restricted to the business owner.
Consultation questionnaires submitted electronically are received by email and handled confidentially.
Financial and accounting records are retained in accordance with applicable legal requirements.
When information is no longer required, it is securely deleted or destroyed, unless a longer retention period is necessary for legal or insurance purposes.
11. Marketing Communications
From time to time, Vedra Therapies may share information about services, new treatments, wellness testing, events or special offers.
Where consent is required, marketing communications will only be sent to individuals who have chosen to receive them.
Information provided through Health & Wellness Consultations is never used for marketing purposes.
Completing a consultation questionnaire or attending an appointment does not automatically subscribe you to marketing communications.
You can unsubscribe from marketing at any time by following the instructions in a message or contacting us directly.
12. Website Cookies and Analytics
Our website uses cookies and similar technologies to support website functionality, understand website usage and improve visitors' experience.
Some cookies are essential for the website to operate. Other cookies, including certain analytics or marketing cookies, may require your consent.
Where required, you will be given the opportunity to accept or reject non-essential cookies.
You can also manage cookies through your browser settings.
Our website may contain links to external websites, which have their own privacy policies.
13. Your Data Protection Rights
Under UK data protection law, you have rights relating to your personal information.
Depending on the circumstances, these may include the right to:
Request access to personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of information where applicable
Ask us to restrict certain processing activities
Object to processing in certain circumstances
Request transfer of your information where applicable
Withdraw consent where consent is our legal basis
These rights are subject to applicable legal conditions and exceptions.
To exercise any of these rights, please contact mairead@vedratherapies.com.
We will respond in accordance with applicable data protection requirements, normally within one calendar month.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Website: www.ico.org.uk
14. Children's and Young People's Information
Where we provide services to children or young people, we take additional care when collecting and handling their personal and health information.
We obtain any consent or involvement from a parent or guardian that is appropriate in the circumstances, taking account of the young person's age, understanding and applicable legal requirements.
Records relating to children and young people may be retained for longer periods where necessary to meet professional, insurance or legal requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, business practices or legal requirements.
The latest version will be available on our website, with the date of the most recent update displayed at the top.
16. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Vedra Therapies
8 Baronscourt Mews
Carryduff, Belfast
BT8 8RQ
Email: mairead@vedratherapies.com
Telephone: 07879 426181
Your trust matters to us, and we are committed to handling your personal and health information with care, confidentiality and respect.